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Unless you determine the answers to them, the best that you can do is to troubleshoot your device. And keep in mind that an issue like this does not necessarily mean the problem is on your side. As far as device troubleshooting is concerned, you are limited to a few. To unblock an SMS or number, follow these steps:. Although the issue is not universal and does not affect some contacts, we suggest that you use this step to determine if the cause of the problem is the current messaging app.
To do that, follow these steps:. Poorly coded third party apps can sometimes lead to all sorts of problems, including messing up the messaging function in some phones. To see if a third party app is behind this trouble, we suggest that you see how messaging works when safe mode is enabled. To restart your S8 to safe mode, follow these steps:.
Now that the phone is in safe mode, all third party apps and services will be blocked. If your phone receives their messages without interruption, you can bet one of your apps is to blame.
Uninstall apps until the issue is gone. Nevertheless, we still recommend that you let your carrier know about it.
Green arrow stopped flashing. So whatever update happened in Jan this year buggered up the private contact texting. And same occurring with my new S8. You seemed to have identified the cause of the problem yourself, by changing the contact from a private contact to, well, most probably, non-private one so that should do it.
Keep your life simple.
Android is a complicated software environment and there are so many factors that can cause problems. If you are positive that the issue started after you installed an update, try doing the basic stuff like wiping the cache partition, installing app updates, and factory reset. Below are steps on how to wipe the cache partition and factory reset:. If you are one of the users who encounters a problem with your device, let us know.
If you find this post helpful, please help us by spreading the word to your friends. I recently switched from an iPhone 5 to a Samsung s6. When my contacts who are on iPhones try to text me, the text trys to send as an iMessage, and wont go through without manually changing the text.
Any way to easily fix this on my side? I am receiving text messages delayed from multiple contacts. I have checked the delayed setting and it is off. If I re-start my phone, then I will receive them.
I have factory reset twice and ordered a new sim card and still cannot get past the screen that enables this. I've been waiting for enhanced messaging since I bought these phones. Both my friend and I are both Note 8 users. When we message between each other, we cannot not see if the other has read the message we both have stock messaging apps , however my friends mother has the S8 and when my friend messages her mother, my friend note 8 user has a read receipt with her mother reads the message.
All three of us have stock messaging apps. Can you explain why my friend is able to see that her mother read her messages but messages between my friend and I doesnt.
Also why does t-mobile and verizon user have this option on there stock messaging apps but sprint is forcing us to download a third party android messenger? Says "new messaging features" tap here to register the features, then states rich communication includes new features you can use to send and recieve chat messages picutres videos and sounds as well as text messages, using your internet connection. T Agents Sprint S. T Agent are here to help Monday through Friday 6: If you need to speak to an agent outside of these hours, please visit Sprint Chat.
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Thanks for being a Sprint customer! But I'm usually pretty funny and totally on point because I'm humorous and a smart guy, not just a pretty face. Thanks for the info! Jeffrey Sprint Social Care.